Recent Posts

Storm Damage in Greenville, SC

4/17/2021 (Permalink)

Busted water pipe in ceiling Busted water pipe in ceiling

This South Carolina home suffered major water damage to both floors of their home when a water pipe busted due to freezing temperatures. The customer was out of town when the pipe busted and came home to significant water damage due to continuous water running. After the customer turned off the water to the home, they called a plumber to fix the issue and then called SERVPRO of West Greenville County out to extract all of the standing water. Once all of the standing water had been extracted, it was clear that the ceilings, walls, and flooring were all affected beyond the help of our drying equipment. Our production crew started demolition right away to remove all affected contents. The customers were extremely happy that although the majority of affected contents needed to be removed, SERVPRO of West Greenville County was able to preserve their ceiling to floor custom bookshelves. After just a few days of drying equipment placed on subfloor and wall studs, the homeowners are ready to get started on reconstruction. Call SERVPRO of West Greenville County for any of your mitigation needs at (864)-292-8570.

Toilet Supply Line, Cause of Damage

4/5/2021 (Permalink)

SERVPRO of West Greenville County has many water mitigation jobs that are the result of a toilet supply line leak in their bathrooms. This happens to many homeowners and business owners in the Greenville area, the good news is, there are ways to prevent this type of leak. If, however, you do suffer this type of leak, SERVPRO West Greenville County has a production team is skilled in all areas of water mitigation. First, you should know that there are four possible places where the supply line on your toilet can leak. Leaks occur at the nut that connects the supply line to the fill valve, the nut that connects the supply line to the shut off valve, the connection where the valve attaches to the water line, and the washer in the valve itself. How you can prevent leaks from any of these four points is to tighten the nuts as much as they can without stripping them. If you do suffer a leak, it is important to shut of the water at the shut of valve then, give a call to SERVPRO West Greenville County at (864)-292-8570 for any mitigation services needed.

Microbial Growth at Business in Travelers Rest, SC

3/26/2021 (Permalink)

microbial growth on wall in supply closet Microbial Growth at Business in Travelers Rest, SC

This Family Business suffered some microbial growth due to an unresolved issue nearly a year prior. The building suffered a leak on from the slab foundation a year ago and thought they had the issue resolved once they cleaned the standing water up on their own. They called us at SERVPRO West Greenville County to come out when they noticed some growth in a supply closet. Once our production crew went out and assessed the damage, it turned out that not only was there microbial growth going on, but some of the material was still reading wet. The customers were very surprised, but grateful to have the issue finally resolved. Production got straight to removing all affected material and sanitizing as they went to ensure the business was safe to continue with day-to-day business. It is very important to let professionals clean any water damage to your home or business. As these business owners learned, water damage is not always visible and microbial growth can begin growing within 24 hours given the right conditions. If you experience any water damage to your business, give SERVPRO West Greenville County a call at (864)-292-8570.

Storm Preparation

3/17/2021 (Permalink)

The upstate of South Carolina is expecting some severe weather Thursday March 18th, 2021 as a large storm makes its way east from the Mid-West. Local news outlets are reporting that, “this area has not been under a ‘very high risk’ like this since April 5th, 2017.” Our area of the upstate will experience high winds, heavy rains, large hail, and possibly even tornadoes. It is important that you have a plan for you and your family should a tornado touch down near your home or place of work, but you should also prepare your home for possible water damages. In order to do this, there are a number of steps you can take.

  • Seal off basement area
  • Secure items outside, such as garbage cans and outdoor furniture.
  • Make sure all outside items left behind are secure.
  • Clean the gutters on your home and storm drains near your house.

Doing any of these things ahead of bad weather can help eliminate damage to your home. If you do suffer any damages during the storm that is approaching, you can call SERVPRO of West Greenville County to help clean and repair any damages. SERVPRO of West Greenville County (864)-292-8570!!

Water Extraction Steps

3/13/2021 (Permalink)

When your home or business is flooded with water, sometimes the water needs to be extracted before the restoration process can begin. For proper water extraction and mitigation there are 4 steps to take to ensure things will properly dry. SERVPRO West Greenville County is available 24/7 to ensure your home or business does not receive any further damage from standing water.

  1. Source of Water is Shut Off or Fixed.

Before any steps of extraction or mitigation can begin, the source of the water damage needs to be shut off or fixed. A plumber may be needed in order to get the problem fixed so that our production team can come get your home back to normal.

  1. Remove all Standing Water

Once the source of the water has been shut off, SERVPRO of West Greenville County’s production team can extract all the standing water. Water that stands for too long can cause microbial growth, so it is important to let professionals extract any standing water.

  1. Dry Materials and Contents

After any standing water has been removed, equipment is placed to dry flooring, walls, and any affected contents. SERVPRO West Greenville County uses air movers, air scrubbers, and dehumidifiers to help properly dry these things. In some cases, over saturated flooring or walls may need to be removed because equipment cannot properly dry it.

  1. Cleaning

The last step is to clean the affected area after the equipment has properly dried all materials and contents. This last step helps to sanitize all contents as well as help with any odors that the water damage may have caused.

If your business or home suffers any water damage, make sure to give us a call for your water extraction needs. SERVPRO West Greenville County (864)-292-8570!!

Freezing Temperatures Cause Damage in Oklahoma

3/1/2021 (Permalink)

Photo of the cause of damage to a OK home. Frozen Pipe Causes Water Damage

SERVPRO West Greenville County has an amazing production team who specializes in storm work. So many people were affected from the weather, that the local SERVPRO’s needed a hand and our storm team was ready to help. This freeze caused many people in Oklahoma, Texas, Arkansas and Louisiana to have some major water damage. The extreme cold started causing pipes to burst, causing flooding and even structural damage. SERVPRO West Greenville County’s production team went out as soon as help was needed to start the repair on this Oklahoma residents’ home. Like many others, a pipe in her home froze causing it to bust and affect flooring, walls, and the contents of her home. Our team will stay out as long as it takes to get her home ready for the reconstruction it needs. This will include some content moving and cleaning, demolition, and drying of affected materials. Storm damage can be devastating to a homeowner because it is completely unexpected. If you suffer from any storm damage during this very cold winter, make sure to give SERVPRO West Greenville County a call at (864)-292-8570 for your mitigation needs. Our team extracts water, dries affected material, does demolition to remove affected material, and everything needed to make your home "Like it never even happened."

Church Fire in Greenville, SC

2/20/2021 (Permalink)

Church sanctuary post fire with soot damage Soot and Smoke affect Church Sanctuary in Greenville, SC

This catholic church in Greenville South Carolina experienced a small fire in their HVAC system when a fan failed. While the structure did not suffer any major damage, smoke traveled through the entirety of the church through the A/C vents. They called SERVPRO West Greenville County to come out and help clean the soot from the walls and contents of the structure. One thing that makes SERVPRO of West Greenville County stand out amongst other restoration companies is that our production crew communicates with customers every step of the way. Before our crew even begins to clean soot, we come up with a game plan that will best suit our client’s needs. Production crew also keeps detailed notes and photos from each visit to ensure that we are performing in the best SERVPRO manner. 

For a fire restoration job where there is not much visible damage, production does hand cleaning paired with HEPA vacuuming, air movers, air scrubbers, and vapor sharks to help rid the structure of the smoke smell. The equipment placed works to rid the air in the structure of the smoke smell by helping filter it out and neutralize the smell. Production members sponge walls and contents, then wash and rinse them before HEPA vacuuming to ensure the smoke is lifted from all surfaces. Once hand cleaning is complete, all equipment is left on site and monitored until smell is eliminated and our customer is ready to have it removed. If you find that your home or business has lingering smell of smoke from a recent fire, give SERVPRO West Greenville County a call at (864)-292-0285.

West Greenville County Biohazard

2/15/2021 (Permalink)

Biohazard fluid on wall of hotel room Hotel has biohazard job for SERVPRO West Greenville County.

At SERVPRO West Greenville County, our production crew see a lot of water and fire jobs. Almost every day our crew is called out to a new mitigation job where a pipe has burst or a toiled has overflown. Although these are the jobs that our crew is most accustomed to, we specialize in many more areas as well. Biohazard is one that does not come around often, but that our production crew excel at. Biohazard jobs can include sewage, virus cleanup, and sometimes even crime scene cleaning. Recently, we had a local hotel call for our services in a guest’s room. Our crew were dispatched out to clean and sanitize bodily fluids that were left behind by a guest. At SERVPRO West Greenville County we are able to assure that in situations like these, everything is cleaned and sanitized well enough so that business may continue to conduct their business. When an event that leaves behind substances categorized as biohazard, it is hard to know who to call to take care of the situation. SERVPRO West Greenville County are the right people for the task. Give us a call at (864)-292-8570!


1/4/2021 (Permalink)

SERVPRO of West Greenville County has been acquiring new equipment so that we can be prepared for any size disaster. Our new commercial grade Desiccant Dehumidifier, paired with our new extended trailer and commercial size generator allow us to get out to any job, in any weather climate. This will allow us to help not only our community, but our fellow SERVPRO’s on the coast during hurricane season. Not only will we be able to aid in mitigation services, we can tackle whole projects while we’re there as well. We have received and assembled our final equipment to handle larger commercial and residential projects. Lastly, at the very beginning of 20201, we broke ground on our new SERVPRO facility that will give us the space to store this extra equipment, as well as customers contents before, during, and after cleaning. Our highly trained Team is here to help throughout the process whenever a disaster happens. Give us a call for your large or small mitigation or remediation needs at SERVPRO West Greenville County at (864)-224-8570!

Potential Causes for Holiday Fires

12/2/2020 (Permalink)

Fires around the holidays are very common. SERVPRO of West Greenville County hopes everyone has had a fire free holiday season. Here are the main causes of holiday/winter fires:


During the winter and holiday season people use their fireplaces more. Be sure to clean out your fireplace and watch the fire until it is completely burned out.


Throughout the holiday season people tend to cook more. Many people will start cooking and leave their food unattended. If you are cooking in the oven, do not forget to turn it off!!

Decorative Lights

Make sure the lights you choose to decorate with do not have frayed wires. This could easily start an electrical fire. We recommend you do not leave lights up year-round, as the chances of that strand catching fire increases. 


People also tend to light more candles during the winter and holiday season. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas, Christmas Eve, New Year’s Day, and New Year’s Eve. If you light a candle, make sure it is away from anything that could blow on it and catch fire. Also make sure it is on a sturdy surface and you don't forget to blow it out.

Christmas Trees

It is very common for a Christmas tree to catch fire if it is not treated properly. Make sure you water your Christmas tree if it is real in order to reduce the chance of it catching fire. 

If you happen to experience a fire don't forget you can call SERVPRO of West Greenville County at 864-292-8570!!