SERVPRO of West Greenville County has a fully production staff that is available for services 24/7, 365 days a year. We know that disaster can strike at any time of day or year, so we are always prepared to help. Our production crew spend all year training, studying and preparing to best handle any water, fire, or mold job that we may come across. At SERVPRO of West Greenville County, we believe that our customers deserve the very best, so we train to make sure that is a reality.
Call us anytime at SERVPRO of West Greenville County at (864)-294-8570.
Meet Our Production Crew
Production Crew Member, Dylan
This is Dylan, one of our many production crew members that serves Greenville, South Carolina residents. He joined our team in 2020 right before the height of the pandemic and is a dedicated part of our team. Dylan was one of the first production members to step up when we began helping our community battle COVID-19, by providing cleaning services. He was on the frontline the entire pandemic and continues to put him self on the frontline as a part of our STORM team. Multiple times a year, he goes out with the rest of our storm team to help assist other SERVPRO's around the U.S. with disaster cleanup and restoration. You can always find Dylan with a SERVPRO mask on!
Inspection of Storm Damage
Most of the storms that we see during the summer here in the Upstate of South Carolina do not leave extensive damages on the outsides of our homes. However, tornadoes and thunderstorms are much more likely to occur over the summer months, and these storms could leave you with some big damages.
After a big storm passes, it is always a good idea to provide an initial inspection of your home or business, before you call the professionals in for help. Doing this will allow you to communicate the extent and severity of the damages, giving us at SERVPRO of West Greenville County a better ide of what we are coming into.
For this initial inspection, we recommend to check your roof, windows, doors, shudders and your HVAC. If you see any extensive damages, make sure to record them to make information more accessible for insurance and your restoration/mitigation company.
Meet our Social Media Content Writer
Tess, our Social Media Content Writer
Tess Rogers is the Social Media Content Writer for both SERVPRO of West Greenville County and SERVPRO of Anderson. She manages the social accounts and keeps the websites updated with current blogs, before and after photos, and pictures for our photo gallery. She works closely with our office staff and reads every detail about the water mitigation, fire remediation, and mold remediation jobs that she writes about. Before she began work as our social media content worker, she worked in the office closely with our office manager, Holly, where she learned the ins and outs of remediation work.
While Tess is currently a remote worker, you can be sure that she sees every happy customers comments and input on the social media outlets.
Meet Our Office Manager
Office Manager, Holly!
Holly Lee is the Office Manager at SERVPRO of West Greenville County. Her responsibilities encompass many aspects of our business, including account management, analyzing financial reports, monitoring compliance/risk management, and etc. She also acts our HR Administrator. Her incredible organization skills and wonderful personality keeps our team running smoothly.
Holly is one of the friendly voices that our customers have grown so accustomed to hearing when calling in to our office, and she takes great pleasure in making sure they are each taken care of.
2022 Summer Vacation Tips to Avoid Water Damage
Summer is here this week in the Upstate of South Carolina. With the warming weather and endless days of sunshine, people are starting to plan their summer vacations away from home. Recent surveys from CHUBB found that "close to 80% of homeowners overlook costly water leak exposure when heading out on vacation." At SERVPRO of West Greenville County, we want to make sure that you aren't those people, so we have some tips for you to help avoid any water damage.
- Complete a check of all appliances before you leave
- Test the sump pump if you have one
- Turn off the main water valve
- Regularly replace supply lines
These are just a few of the simple steps that you can take to help prevent water damage to you home while you are away. If you do suffer water damage, give the professionals a call at SERVPRO of West Greenville County at (864)-292-8570.
2022 Memorial Day Firework Refresher
Every year, hundreds of fires are started from the irresponsible use of fireworks on holidays like New Years, the Fourth of July, and Memorial day. While fires cannot always be prevented, there are always steps you can take to help protect your home or business from an accident. SERVPRO of West Greenville County wants to provide our valued customers with a brush up of firework safety tips.
Here are a few firework safety tips:
- Do not wear loose clothing while using fireworks.
- Never light fireworks indoors or near dry grass.
- Point fireworks away from people and homes.
- Stand several feet away from lit fireworks.
- Have a hose or bucket of water nearby.
- Obey all local laws regarding the use of fireworks.
We hope that everyone has a safe and fun Memorial Day as we all honor the U.S Military men and woman who died serving our country.
Hurricane Preparedness Week 2022
SERVPRO of West Greenville County is a big advocate of hurricane preparedness and we fully support 'Hurricane Preparedness Week' that the National Oceanic and Atmospheric Administration educates on every year. As a part of SERVPRO's storm team, we take the education and proper preparation of storm season very seriously.
This years Hurricane Preparedness Week is from May 1st-7th. The best time for you to start preparing before the upcoming storm season, starting June 1st. According to the NOAA, "Today you can determine your personal hurricane risk, find out if you live in a hurricane evacuation zone, and review/update insurance policies. You can also make a list of items to replenish hurricane emergency supplies and start thinking about how you will prepare your home for the coming hurricane season."
Top Causes of Commercial Water Loss
SERVPRO of West Greenville County is called out to commercial water loss jobs every week. Our production team members are skilled to handle every size job and have seen many different types of commercial water losses. Here are a few of the top causes of commercial water loss that our team has experienced.
- Broken Pipes
- Damaged HVAC
- Failed or Malfunctioning Sprinkler Systems
- Roof and Window Damages
- Weather Damage
Many of the commercial water losses that we have seen at SERVPRO of Anderson have been issues that could have been prevented with the proper maintenance and updating. Pipes, HVAC, Sprinkler Systems, Roofs and Windows should all be evaluated every single year to assure no natural wear and tear has taken place. Help protect your business this year by taking the time to check these things and provide the necessary maintenance. Although there are steps that can be taken to help prevent water loss to your commercial space, disaster can still strike anytime.
If you commercial building suffers a water loss, call us at SERVPRO of West Greenville County at (864)-292-8570 for our commercial water mitigation services.
Greenville, SC Grocery Store Suffers Water Loss
Standing Water in Greenville, SC Grocery Store
This grocery store in Greenville, South Carolina called us at SERVPRO of West Greenville County when a remodel job went south. During the minor remodels that the store was doing, a drill set off the sprinkler system in the front part of the building. While they were able to get the sprinklers turned off in a timely manner, the sprinkler system is rigged to dump mass amounts of water in a short period of time. This caused a good amount of damage to the customer service area and entrance of the building. Our production team went soon after the initial call to perform extraction and drying services. After the water had been cleaned, a better plan of drying and sanitizing could be put together. The customer was pleased that our team was willing to provide services while the store remained open.
Call us at SERVPRO of West Greenville County at (864)-292-8570 for our commercial water mitigation services.