Recent Water Damage Posts

Different Types of Water Damage

8/5/2020 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO West Greenville County can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater.

When it comes to home flooding, category 3 water damage pose the biggest threat to your immediate health and can be the most destructive. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO West Greenville County is equipped with the right materials and crew to help make it "Like it never even happened."

Emergency Water Damage Restoration 24/7

7/21/2020 (Permalink)

SERVPRO of West Greenville County is available 24 hours a day, 7 days a week, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of West Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration.We have completed a number of jobs in the West Greenville County area and know we have the skills to help you too!

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call 864-292-8570 Today!!

Safety Tips to Prevent Water or Fire Damage Before You Leave for Vacation

7/6/2020 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and going on vacation. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

Call SERVPRO for Water Damage Restoration

7/1/2020 (Permalink)

Many homes experience water damage every year and need someone to come restore their home from the damage. Whether you experience water damage from a leaking washing machine, toilet, dishwasher, or even a storm SERVPRO of West Greenville County can help. Water damage can spread fast and is something that needs to be fixed as soon as possible.

Call SERVPRO of West Greenville County at 864-292-8570 if your home or commercial building experiences water damage

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look better than it did before the incident occurred. We assure you we will get the job done just the way you want it. For more information visit our SERVPRO Facebook page. 

Do You Need Help Fixing your Water Damage Restoration?

6/24/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of West Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. We understand the fear the customer has when they experience water damage to their home. This immediate response helps to minimize the damage and the cleaning and restoration costs for the customer.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 864-292-8570

Residential Water Damage

5/18/2020 (Permalink)

A leaking refrigerator caused damage to a home's kitchen and laundry room in Greenville, SC. SERVPRO of West Greenville County was called to help restore the house back to normal. The house was back to its pre loss condition within five days of starting the restoration process. The owner was thrilled with the crew members and the results of the restoration process.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Not only do we restore residential property, but we also restore commercial property!

Why You Should Fix Water Damage ASAP

8/8/2019 (Permalink)

When your property has been damaged by water, you do not have time to wait for a convenient time to start the restoration process. Not only will the water damage continue to get worse and make the restoration process timelier, but it can also cause mold growth in your home if you do not start the restoration process immediately. There is a 24 to 48 hour window from the time something gets wet until mold can start to grow. Once mold stars to grow it can spread very fast.

In order to protect the damage in your home from getting worse it is best to call a restoration service as soon as you find the water damage. That is why SERVPRO of West Greenville County is a 24 hour emergency restoration service. We are here to help at any time of the day or night to restore your home back to normal! 

Call SERVPRO of West Greenville County today (864)-292-8570 

Water Damage in Your Kitchen and Laundry Room

7/23/2019 (Permalink)

A leaking refrigerator, or a leaking washer, can cause damage to your home's kitchen and laundry room very fast. If this happens call SERVPRO of West Greenville County and we will help restore your house back to normal. We know the importance of your kitchen and laundry room, so we will work as efficiently as possible to make sure you are back in your home in no time.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look like the incident never even happened. For more information visit our SERVPRO Facebook page. 

Basement Water Damage

8/9/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your West Greenville County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 864-292-8570

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Greenville County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Water Damage Restoration Job

7/9/2018 (Permalink)

The dining rom during the restoration process.

Due to heavy rainfall, a home in West Greenville County has experienced water coming up from under the house's foundation leading to water damage in the downstairs of the home. The main area affected was the dining room. It took SERVPRO of West Greenville County less than a week to restore this home and get it back to the way it was before the damage. The owner of the home was very pleased with the results and how quickly SERVPRO of West Greenville County completed the job. 

Water damage can be very serious. If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise and equipment to restore your property properly. 

Call us today at 864-292-8570 if you have water or flood damage at your commercial or residential property! 

Water Damage in Local Cabin

5/22/2018 (Permalink)

Notice the water damage on the wall.

SERVPRO of West Greenville County specializes in water damage restoration. A customer reached out to us that they had experienced a leak in one of the bathrooms in a cabin on their property. The leak started int he bathroom. However, the wall that runs between the bathroom and living room was damaged on both sides. The owner wanted the water damage to be restored as soon as possible. With the efficient staff and equipment SERVPRO of West Greenville County has, we were able to restore the cabin back to normal in only 4 days. 

Experiencing water damage can be a scary time for you and your home. However, we assure you SERVPRO of West Greenville County is here to help you restore your home as soon as possible.

If you experience water damage do not hesitate to call 864-292-8570.

Hurricane Harvey Donations

8/31/2017 (Permalink)

Hurricane Harvey is a category 4 Hurricane that hit SouthEastern Texas this past week. It has caused major damage to many towns and homes in Texas. Some towns have experienced over 45 inches of rain, and there have been 39 deaths reported. 

We Want To Help

The faculty and staff here at SERVPRO of West Greenville County are wanting to help the victims of Hurricane Harvey. We will be collecting pet food and diapers to send to Texas. SERVPRO Industries is partnered with American Red Cross to help in assisting those in need, and after seeing the people of Texas affected by Hurricane Harvey we felt the need to help. 


We will be collecting donations for the next several weeks and will deliver to American Red Cross every Friday. Donations can be Dropped off at SERVPRO of West Greenville County's office located at 225 W. Stone Ave Greenville, SC 29609. 

If you have any questions please call us at (864)-292-8570. Our office hours are Monday-Friday 9:00 AM-5:00 PM.

Water Damage Restoration in Greenville, SC due to Toilet Overflow

8/2/2017 (Permalink)

While a family was away on vacation, their Greenville, SC home flooded due to the toilet in the upstairs master bathroom overflowing. Three levels of their home were affected and had water damage.  The ceilings, walls, and hardwood floors all needed to be dried and restored. The before picture shows the damage to the hardwood floors from the water, and the after picture shows the same hardwood floors just a few days later.

This home called SERVPRO of West Greenville County at 10:00 at night and we were out there restoring the water damage until 8:00 AM the following morning. SERVPRO of West Greenville County is a 24 hour residential and commercial restoration and cleaning emergency service company. We are dedicated to our work and will do our very best to restore your home as soon as possible.

If you need water damage restoration completed in your Greenville, SC home or commercial building call SERVPRO of West Greenville County at 864-292-8570!!

Water Damage to Local Home in Greenville, SC

9/15/2016 (Permalink)

Local Greenville County residence, Before and After SERVPRO of West Greenville County put our trained technicians to work.

A local Greenville County residence experienced moderate water damage after a faulty gutter had leaked water from the downspout into the ground against the foundation walls causing saturation and seepage of water into the basement area. SERVPRO of West Greenville County has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we pulled up the carpet and pad in order to dry from underneath, because the floor had been saturated with water from inside the wall. Once all the affected areas (floors and walls) were treated and reached the appropriate levels as an unaffected area, the padding and carpet was installed back to its original placement, “Like it never even happened”.  The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of West Greenville County  at (864) 292-8570. We’ll make it “Like it never even happened.”